FAQs | Buying & Selling Used Cars in UAE | First Choice Cars

Frequently Asked Questions

How to get in touch with First Choice Cars?
It is simple and easy to get in touch with the First Choice Cars® team. Click on the Contact Us link at the top of the First Choice Cars website, where you can select a variety of different contact options.
How can I benefit from promotions?
First Choice Cars® constantly offers an array of promotions and deals. Enquire in-store or browse the promotions section of our website to see what is currently available.
Where do First Choice Cars get their stock from?
The cars we sell come from our current customers in the GCC region. This includes private motorists who trade in their vehicles when buying another high-quality used car from us. Others come from trusted car rental businesses, government institutions, auctions, and business fleet owners who want to sell and upgrade.
Do First Choice Cars buy and sell any make or model of used cars?
We have been in the used car field since 2004 and have vast experience in the Gulf region in the automotive industry.
We buy | sell | and trade-in any vehicle (luxury vehicles, SUVs, sedans, 4WD, sports cars, and commercial vehicles).
We buy any car in the UAE.
We always stock a quality range of vehicles from all brands, including many options (luxury vehicles, SUVs, sedans, 4WD, sports cars, and commercial vehicles).
What happens if there are customer complaints?
We handle all customer complaints and provide warranties where required. Our goal is to ensure a smooth and satisfactory experience for both the seller and the buyer.
Am I Eligible for More Auto Loans?
This will depend on your debt-burden ratio (DBR), the ratio of your total monthly outgoing payments (including installments towards your loans and credit cards) to your total income. A bank in which you apply for an auto loan will use this number to calculate your eligibility for loans and credit cards, as it shows current liabilities and your ability to pay back.
According to the UAE Central Bank, your DBR ratio must not exceed 50% to be eligible for more financing. Put simply, you can only use half of your income towards paying your debts. Banks check your credit score before lending finance to determine your DBR.
What Are the Best Car Financing Options in the UAE?
In the UAE, there are several options available for financing a car, including:
  • Banks that offer auto loans with competitive interest rates and flexible repayment terms.
  • Shariah-compliant car financing is available in the UAE through the Islamic banking sector. One option is Murabaha, where the bank buys the car and sells it to the customer at a marked-up price over time.
  • Credit Cards: Some credit cards give cash back or rewards after purchasing a car, which can help pay for the cost of financing.
  • Personal loans: If you have a good credit score, you may be able to get a personal loan with a lower interest rate than a car loan, which you can use to finance the purchase of a car.
Your financial situation and needs will determine the best car financing option. Do your research, compare interest rates, and choose the car financing option that works for you.

How can I sell my car in the UAE?
First Choice Cars can help you sell your car in the UAE in a straightforward and quick manner. With our convenient online form, you can provide us with information about your vehicle, including its make, model, and mileage. Our team will provide you with a competitive offer for your vehicle upon receiving your information. At First Choice Cars, we pride ourselves on our commitment to providing outstanding customer service.
Why sell with First Choice Cars?
First Choice Cars is the premier destination for high-quality used cars and commercial vehicles in the Middle East. With an extensive network of sources, we are able to procure vehicles from all major makes and brands while maintaining competitive pricing due to our buying power. Our commitment to impartiality sets us apart from the competition as we strive to provide our customers with outstanding service and complete satisfaction. Trust First Choice Cars for all your vehicle needs.
What are the benefits of selling my car to First Choice Cars?
First Choice Cars are specialists in the used-car niche. Our reputation and network allow us to pair premium used vehicles promptly with buyers. We take care of all the formalities for you to create a smooth and stress-free process from start to finish.
What is the process of selling my car?
Visit our official website https://firstchoicecars.com/ by using your smartphone or laptop.
Tap the 'sell car' link at the top of the First Choice Cars website. Please fill out our online form. This will help us evaluate your car and give you the best market value.
First Choice Cars offer same-day cash, so you'll get your money straight away. We also provide an array of different payment methods to suit your requirements.
What documents are required to sell my car?
The following documents are required:
  • Emirates ID, driving license, and passport copy
  • Original/electronic registration card (Mulkiya)
  • Both sets of car keys (if available)
  • Service history book
  • Bank details for an account in the name of the registered owner
  • If the vehicle has any finance outstanding, we will require a letter with the settlement figure from the finance company
My car is currently not operational. Will you still buy it?
Yes, we buy cars whether or not they are currently running. However, we will value the vehicle, factoring in the work required to be operational again.
Do you consider buying cars that are registered outside of the UAE?
Yes.
Will you collect/pick up my car?
Yes, we provide a service to collect/pick up your car anywhere in the UAE.
Do you charge a transaction fee?
No, your online valuation and onsite inspection are entirely free, regardless of whether you choose to sell your car. You are not obliged to sell your vehicle to us.
Can I sell a car on behalf of a family member or friend?
Yes. If you are selling on behalf of a relative or friend, we require that you get an authorization letter (i.e., power of attorney (POA) attested by the notary public of the UAE; overseas power of attorney must be legalized) from the vehicle's registered owner. The payment and transaction details must match the owner's name on the vehicle's title. We also need a government-issued ID of the owner and the person selling the car on their behalf.
Is it possible to sell a car on behalf of a company?
Yes, it is possible to sell a company car.
In that case, the following documents are required:
  • An authorization sale letter in Arabic, signed and stamped by the company's authorized signatory on the corporate letterhead
  • Company's authorized signatory (Emirates ID & passport copy with visa page)
  • Company memorandum of association copy (original)
  • Company trade license copy
  • Original/electronic registration card (mulkiya)
  • Both sets of car keys, if available
  • Service history book
  • If the vehicle has any finance outstanding, we will require a letter with the settlement figure from the finance company

Can I trade-in my car?
Yes. First Choice Cars offer trade-in services to those wishing to buy a car from us. All you need to do is provide us with your vehicle's make, model, year, and mileage. You'll be asked to bring the car in for an inspection. This is typically done when you view the vehicle for which you intend to swap it.

How do I start the car consignment process?
To begin, simply submit your car details, including the make, model, year, and condition. This helps us understand your vehicle better and prepare it for sale.
What happens during the inspection?
We perform a full inspection of your car to determine its market value and ensure it's in the best condition before listing it for sale.
Where will my car be listed?
We take professional photographs and create an attractive listing highlighting your vehicle’s best features. Your car will be listed on Dubizzle, Dubicars, and our official website, giving it maximum exposure.
Who handles the sales process?
We manage all buyer inquiries, negotiations, and the final sale, including ownership transfer and all required paperwork, ensuring a smooth, hassle-free process.
What documents do I need for consignment?
Emirates ID, driving license, registration card (Mulkiya), service history, and car keys.
Is there a consignment fee?
Yes, a small consignment fee is applied, which is deducted from the sale proceeds. This fee covers the cost of our comprehensive service, ensuring your car is marketed effectively and sold at the best possible price.
How long does it take to sell a car on consignment?
It varies, but we aim to sell your car within 30 days. Our extensive marketing efforts and professional management ensure your car attracts serious buyers quickly.

What is the process for requesting a car?
To request a car, simply fill out the form on our website with details of the vehicle you're looking for. Include your desired make, model, year, budget, and any specific features.
What happens after I submit my request?
Our team will search our trusted network to locate vehicles matching your criteria.
How long does it take to receive matching options?
The search time may vary, but we typically provide matching car options within a few days to one week.
How will I receive the car options?
We will present you with a list of vehicles that closely match your request. You can review and select the option that best suits your needs.
What if I don’t like any of the options presented?
No problem! If none of the presented options meet your expectations, we will continue searching until we find a car that works for you.
Can I request cars with custom features or specific specifications?
Yes, we can search for vehicles with specific features or customizations based on your preferences, such as trim level, color, interior options, etc.
Is there a fee for using the Request Car service?
No, our car search service is completely free of charge.
Do you offer financing for cars found through this service?
Yes, we offer flexible financing options through leading UAE banks to help you purchase your desired car with ease.

What to look for when comparing used cars?
The answer to this question will depend on your personal preferences and circumstances. However, a few important aspects to consider include the following:
  • Body Type: Do you need a compact car for city driving or a larger car for road trips and long commutes?
  • Performance: Do you need a car with a lot of horsepower, or are you looking for a more efficient car with good fuel economy?
  • Fuel efficiency: How important is fuel efficiency to you? Do you want a car that will save you money at the fuel pump, or are you willing to trade efficiency for performance?
  • Safety features: How important are safety features to you? Do you need a car with advanced safety technology, such as blind-spot monitoring, lane departure warning, and forward collision warning?
It is also important to think about your daily driving style, budget, and personal preferences when considering your needs in size, performance, fuel efficiency, and safety features. This information will help you narrow down your search and find the best car for your needs.
What safety features to compare in used cars?
Safety should always be a top priority when choosing a car. To ensure the highest level of protection, First Choice Cars always recommends considering the number of airbags available and their placement, as well as the presence of blind-spot monitoring and adaptive cruise control, which takes the stress out of long road trips by allowing you to set a cruising speed and maintain a safe distance from the vehicle in front of you. In addition, lane departure warning, automatic emergency braking, and a rearview camera are great safety features that can help reduce the risk of dangerous collisions and provide peace of mind while driving.
What additional features to compare in used cars?
When choosing a car, consider features that can make your driving experience more convenient and enjoyable, such as hands-free phone calls and music streaming, a built-in navigation system, a sunroof, leather seats, remote start, keyless entry, and push-button start. These features might be worth considering if you frequently use your phone for navigation and music or simply enjoy having a high-quality sound system. Determine whether they are worth the extra expense based on your budget and priorities.

With so many features to choose from, it can be difficult to know which ones are most important. That's why, at First Choice Cars, we carefully listen to your needs and do our best to compare numerous features, cars, and brands to satisfy them.

Which locations do you service?
We service the UAE and the greater GCC area. Special arrangements can be made to export vehicles to other locations. Enquire in-store to find out more.

What does it mean if my car has GCC specs?
The main difference between a GCC spec car and other cars is that a GCC spec car has been designed for the UAE's roads. This means that your car will have an additional protective layer against corrosion, which is very important in the UAE due to the saltwater in the air during certain seasons.
One of the critical differences between GCC spec cars and other models is the air conditioning system, which needs to be more potent than systems in other non-GCC vehicles due to the extreme heat here in the UAE.
GCC spec cars must also be built with higher materials because they are more exposed to extreme conditions. Also, GCC spec cars must have more safety features than other vehicles. Depending on your car's design, they will usually include seat belts for all seats and airbags in front or rear seats.
You can find more information about it on the official page: https://www.gso.org.sa/en/conformity/conformity-certificates-authentication/.
Should I buy an American/Japanese (non-GCC) car in the UAE?
Although they can sometimes be cheaper to purchase, American/Japanese cars do not typically meet GCC specifications as standard. This means they can be more predisposed to breaking down or experiencing technical issues. All First Choice Cars vehicles are GCC-compliant.
How can I know if my car is GCC?
There are a few minor details that you can look out for to help determine whether or not a car is non-GCC, such as:
  • Check the car's wing mirrors. If the text on the mirror is in Arabic, the vehicle is likely GCC-compliant. If it is in English or another language, it is likely non-GCC.
  • GCC-compliant cars must have details about the vehicle, such as the car model and year, on the driver's seat door.
Is it possible for First Choice Cars to purchase non-GCC specification cars?
Unfortunately, we do not purchase cars with non-GCC specifications.

How can I keep my car in good condition in the UAE?
Several precautions can be taken to maintain and protect your car in the UAE, including:
  • Regularly check the tread on your wheels. The hot temperatures the UAE can experience throughout the year can erode them.
  • Regularly get your brakes inspected.
  • Replace your windscreen wipers regularly to avoid scratching your windshield.
  • Protect your paintwork with car wrapping.
  • Ensure your vehicle gets serviced regularly.
First Choice Cars can assist you with these services. Enquire online or in-store.
How can I improve the resale value of my used car?
It is simple and easy to boost the resale value of your vehicle. Ensuring it is clean, well-maintained, and dent-free is the best place to start. Ensuring you have all of the car's documentation and a warranty certificate is another way to ensure your vehicle is attractive to buyers.
Are imported cars reliable?
This can entirely depend on the vehicle's spec, model, and history. Aspects such as whether the car is GCC-compliant or not, or if the vehicle has previously been involved in a road traffic accident, can all have a bearing on this. It is also noted that exporting such cars may void any warranties or service contracts.
For peace of mind, many opt for a GCC-compliant car; it is commonplace to find imported American and Japanese vehicles in the UAE. For peace of mind, many opt for a GCC-compliant car. All First Choice Cars vehicles are GCC-compliant.
How do you avoid getting scammed when selling a car?
Using common sense and good judgment works well in preventing potential fraud. If selling privately, ensure not to share personal information that could be compromised and avoid meeting in unusual or hidden places. Most importantly, only transfer car ownership after receiving payment. Car sellers are frequent targets for scammers who try to extract information such as bank accounts or other sensitive information, which is why selling through a car dealer is a safer and risk-free way.

Is driving safe in Dubai?
The laws about driving in Dubai are stringent, which helps maintain high driving standards and overall road safety.
I am from another country; how do I convert my foreign driver's license to a UAE license?
Regarding the UAE specifically, this process differs between those visiting and those who are residents and citizens.
If you are visiting the UAE and wish to rent a vehicle, applying for an international driving permit is advisable.
If you are a UAE resident, converting a pre-existing driving license issued in another country varies depending on your nationality. There is no requirement to take a driving test if you are a license holder from one of the following 35 countries to attain a UAE driver's license:
Australia, Belgium, Spain, France, United States of America, Italy, Germany, Denmark, China, Switzerland, Latvia, Romania, The Netherlands, Serbia, Slovakia, Ireland, Austria, Greece, Sweden, Luxembourg, Poland, Singapore, Canada, Turkey, Norway, New Zealand, Japan, South Africa, Finland, Hungary, Portugal, Lithuania, Hong Kong, Korea, UK.
It is worth noting that Canadian citizens require a letter from the consulate. Also, licenses from the following countries will need to be translated:
Greece, Canada, Poland, Turkey, Japan, and Korea.
You must complete a driving test to get a UAE driving license if you are not from one of the countries mentioned above.
How to apply for a driving license in the UAE?
Getting a valid driving license in the UAE is typically a straightforward process.
What are the requirements for getting a UAE driving license?
  • The applicant should be a UAE resident and over 18 years of age.
  • The applicant should be medically fit.
What do you need to do to get a UAE driving license?
  • Opening a traffic file in a registered driving center in the related emirates.
  • Conducting an eye test at any center approved by the traffic department.
  • Completing all required driving classes.
  • Passing all tests set by the related traffic department to obtain a driving license from the traffic authority.
What are the required documents for a UAE driving license?
  • The sponsor has a no-objection letter (if required by the related traffic department).
  • Copy of passport and residence visa page.
  • Copy and original Emirates ID card.
  • Two photographs.
  • Eye test report.
What is 'Salik,' and how much does it cost?
'Salik' is an Arabic word that translates directly to 'clear and moving.' It is also the name assigned to Dubai's digital toll system. This automated infrastructure utilizes toll gates that automatically deduct a fee when passed. This is used to reduce congestion on certain roads in Dubai.
What is the maximum speed limit in the UAE?
The maximum speed limit varies depending on where you are in the UAE and which road you are on. There is some leeway if you go slightly over the speed limit; however, it is strongly advised to always stick as closely to the speed limit as possible. There are many speed cameras, so you will likely get caught and automatically fined if you speed.
Is Dubai traffic congested?
Like any significant city, Dubai can become congested at times and in places. Congestion levels are mitigated by things such as the Salik toll. Due to commuter traffic, it is advisable to avoid traveling during rush hours, typically between 7:00 am-9:00 am and 5:00 pm-7:00 pm in the evenings. You can also steer clear of parts of the city prone to congestion and check ahead of your journey for any road traffic accidents.
How much is the speeding fine in the UAE?
Here are the eight speeding-related penalties you need to know:
  • Exceeding the maximum speed limit by no more than 20 kmph: AED 300 fine.
  • Exceeding the maximum speed limit by no more than 30 kmph: AED 600 fine.
  • Exceeding the maximum speed limit by no more than 40 kmph: AED 700 fine.
  • Exceeding the maximum speed limit by no more than 50 kmph: AED 1,000 fine.
  • Exceeding the maximum speed limit by no more than 60 kmph: AED 1,500 fine, 6 black points, and 15-day confiscation.
  • Exceeding the maximum speed limit by more than 60 kmph: AED 2,000, 12 black points, 30-day confiscation.
  • Exceeding the maximum speed limit by more than 80 kmph: AED 3,000 fine, 23 black points, and 60-day confiscation.
  • Driving a vehicle below the minimum speed limit set for the road, if any: AED 400 fine.
What is the rule on 'drunk driving’ in the UAE?
The UAE maintains a strict zero-tolerance policy when driving under the influence. If you have any alcohol in your system, you may face severe penalties. Drivers should have a 0.00 blood alcohol reading at all times.
Is it common for cars to get vandalized/stolen in the UAE?
No. Crime levels in the UAE are relatively low compared to many other developed parts of the world, and car crime is no exception. However, reasonable precautions should still be taken to safeguard your vehicle.
Does the weather impact driving conditions in the UAE?
Although the UAE's weather is typically consistently clear and sunny, fog, rain, and sandstorms can reduce visibility. As a result, it is essential to take extra care while driving in such situations. This can include reducing your speed and maintaining a greater distance between vehicles.
What driving distance should I maintain in the UAE?
Use the "three-second rule" under normal road and weather conditions:
  • When the vehicle ahead of you passes a certain point, such as a sign, count "one-thousand-one, one-thousand-two, one-thousand-three"
  • Counting these numbers takes approximately three seconds. If you pass the same point before you finish counting, you are following too closely.
In low visibility situations, like in bad weather, increase this rule to the "five-second rule."
  • Consider this in sand/dust storms, fog, or rain
  • Use common sense and the "five-second rule in dangerous situations – this gives you time to react (think tire debris on highways!)
  • Give plenty of space to motorcycles, as they are more vulnerable
  • High-end cars often come with a distance warning system and even 'adaptive cruise controls' – consider this in your purchase decision and activate this functionality
Is car tinting allowed in the UAE?
Previously, window tinting was banned in the UAE. However, the law was changed, and a 30 percent tint was allowed. In 2017, the federal traffic law was revised again. Now, people can tint their windows to 50 percent. However, taxis and trucks are excluded from this.
Bear in mind that the front windscreen cannot be tinted. If you are a car rental company or providing fleet services, you can tint to 50 percent. Make sure that you stay within the limit. Otherwise, you can expect a hefty fine from the traffic police. Window tinting is especially beneficial in summer, helping you escape the summer heat.
What is public parking like in the UAE?
Parking in the UAE is relatively abundant in most areas. The amount you pay will depend on the parking zone you are in. There are many ways to pay, including cash, prepaid cards, the 'm-parking' SMS, and the smart app.
What happens if you drive on the hard shoulder in the UAE?
The drivers caught driving on the hard shoulder will be fined AED 1,000 and will receive six black points on their driving licenses. Moreover, their vehicles will also be confiscated for 30 days.
Do you get a fine for throwing litter out of vehicles in the UAE?
Yes, throwing litter and wrappers outside a vehicle is one of the lesser-known driving offenses in the UAE. You will pay an AED 1,000 fine, and six black points will also be added to your driver's license.
Is it mandatory to wear seatbelts in the UAE?
All passengers in the UAE must wear a seatbelt while in a moving car. Wearing seatbelts can protect drivers and passengers from injuries during accidents. Those who fail to follow the rule will face AED 800 as a fine, and four black points will be added to their driving license.
Moreover, children over four must be provided with a child safety seat. If not, the violator will have to pay an AED 800 fine and receive four black points. Also, a 10-year-old kid at least 140cm tall can sit on the front passenger seat after wearing a seatbelt.
Can I use a phone while driving in the UAE?
According to Article 32 of the Federal Traffic Law, using a mobile phone while driving is considered distracted driving, incurring a fine of AED 800 and four black points on your driver's license. The UAE recently installed cameras that detect committing this offense and automatically issue a fine.
Can I hire a driver in the UAE?
Yes. It is simple and easy to hire a driver in the UAE. You can hire a driver on a daily, monthly, and weekly basis. It is a popular option for those who feel they need more confidence driving on the roads. An array of driver services is available to suit various budgets and requirements.
What type of car is perfect for the UAE?
When considering a car in the UAE, it's important to think about the type of driving you will be doing. A compact car with good fuel efficiency, easy maneuverability, and visibility would be a good option if you're mostly driving in the city. For highway driving, you might want a car with a comfortable ride, good acceleration, and good fuel efficiency. A car with good ground clearance, off-road capabilities, and four-wheel drive will be ideal if you plan on driving off-road. Additionally, consider the road conditions, traffic in the UAE, and any specific requirements you have, such as a spacious car for a large family or advanced safety features for peace of mind.

If I sell my vehicle to First Choice Cars, how long will it take to get paid?
First Choice Cars offers same-day cash, so you'll get your money straight away. We also provide an array of different payment methods to suit your requirements.
How much can I sell my car for?
The selling price will depend on the condition of the car. If you believe your car might not achieve the price you are looking for, it is simple and easy to boost the resale value of your vehicle. Ensuring it is clean, well-maintained, and dent-free is a great starting point. Maintaining a clear record of the car's documentation and a warranty certificate is another way to ensure your vehicle attracts more attention from buyers.
I can get more for my car than what First Choice Cars had offered. Is there an alternative?
Yes. There is an alternative option. We can sell your car on your behalf via a consignment. This allows you to display your vehicle in the First Choice Cars showroom and benefit from our online advertising. Enquire to find out more.
What is the best way to determine the value of a used car?
Several methods can help determine the value of a used car, including:
  • Online comparison tool:
    With the UAE having such a saturated car market, it may be hard to estimate the actual value of a used car you want to buy. Luckily, we have a solution for that. First Choice Cars is the best used car comparison site, allowing you to compare cars' features and prices with just a few clicks. Whether you are interested in a luxury car, sedan, sports car, hatchback, SUV, or commercial vehicle, we have the best comparison tool to cover everyone's needs.
  • Car History Report:
    A car history report can give you a comprehensive view of the car's history, including its ownership, accident history, and any major repairs or service records. This information can be used to adjust the car's estimated value.
  • Market analysis:
    We can help you compare prices of similar cars (similar age, make, model, condition, and mileage) on the market to determine the value of the car you're interested in.
To efficiently compare cars in Dubai or the UAE in general, we suggest you consult with one of our knowledgeable and experienced staff members. At First Choice Cars, we prioritize your needs and search for vehicles that match those needs and go even above by offering great features and caring about your budget.
What are the qualities of a good used car?
A good used car is one that has been well-maintained, is in good condition, and provides reliable transportation. To determine this, look for the car's maintenance history, mechanical condition, body and interior condition, safety features, mileage, and market value. Another good option is to test drive the car to get a feel for its performance and inspect it for any unusual sounds, vibrations, or behaviors. If you are considering buying a used car from First Choice Cars, you can book a test drive through our online form by calling or visiting our showroom in person. You may also use the online valuation tool on our website to determine the car's market value.

What documents are required to sell my car?
To complete the car selling process, you need to provide the following documents at the appointment:
  • Emirates ID, Driving License, Passport copy, or any other government-issued ID.
  • Original or Electronic Registration Card (Mulkiya) of the vehicle.
  • Both sets of car keys (if available).
  • Service history book.
  • Bank details for an account in the name of the registered owner.
  • If there is any outstanding finance on the vehicle, a letter with the settlement figure from the finance company is required.

What is the best place to sell a car online?
At First Choice Cars, we offer an easy and efficient way to sell your car online. To get started, click on the "Sell Car" link in the top menu bar on our website. This will direct you to a form where you can provide the necessary details about your vehicle, such as its make, model, color, year, and mileage. After submitting the form, one of our team members will reach out to you to discuss the next steps in the process.
Do online car valuations change?
The price valuations given through our website are based on the information you provide about the car. Keep in mind, this is not a price offer from us to buy your car.
Before we offer to buy any car, we always conduct a physical inspection at an agreed location. You can make an appointment for an inspection after you have received a price estimate (valuation).
Its history and respective condition determine the value of a car. This includes unusual features and customization, which may not have been apparent when we estimated the value online. Thus, the online valuation could differ from the price we will offer following a physical inspection.
What does 'subject to inspection' mean?
Our online valuations are market value indications. Before any purchase, our skilled experts' assessment of your car will be necessary.
Any aspect of a car's history and unique features significantly influences its price. We cannot see certain vehicle features online, so the value offered online might differ from the final price.
How long is my car valuation valid for?
Our valuations are valid for 72 hours, subject to no material changes to the vehicle.